Frequently Asked Questions

12HR Fits is an apparel brand for healthcare professionals. We create custom tees, long sleeves, sweaters, hoodies, and socks designed to match your sneakers and your shift — bold fits that move from work to life.

Pick a sneaker you already own, choose a design, and we match the colors of your apparel to your kicks. Every fit is made to order and color-matched so it pairs perfectly with your shoes.

T-shirts, long sleeves, sweaters (crewneck sweatshirts), hoodies, and socks. We rotate fresh designs regularly, with collections built around shifts, roles, and the healthcare community.

Every item is made to order. Production typically takes 2–5 business days, plus shipping time. You’ll receive tracking by email as soon as your order ships.

Because each item is custom made for you, all sales are final except for quality issues, a wrong item, or a color-match problem. See our Returns & Refunds page for full details, including our Perfect Match Guarantee.

Each product page includes a size guide. Our apparel runs true to standard unisex sizing. If you’re between sizes or want a relaxed fit, we recommend sizing up.

We accept all major credit and debit cards, plus PayPal, at secure checkout.

Yes! We love outfitting whole teams and units. For bulk or department orders, reach out through our Contact page and we’ll set you up with the right options.

Absolutely — we build for this community. Share your idea on our Submit Design Ideas page and our team may bring it to life in a future drop.